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b-wave Portal - PRIVACY POLICY
Privacy Topics (Links contained in same
page)
Why A Privacy Policy?
Getting to Know our Customers
Third Party Advertising and Cookies
Information Corrections or Changes
How We Put Information to Good Use
With Whom We May Share Information
How Do I Get My Business or Personal Information Removed
About Message Boards
Our Accountability to You
Employee Accountability
The Accountability of Bubblegum Productions' and b-wave
Portal's Agents and Business Partners
Notification of Changes to this Policy
Related Documents
Why A Privacy Policy?
b-wave Portal and Bubblegum Productions respect your
individual privacy. This Privacy Policy ('Policy') embodies our
commitment to its protection through adherence to fair electronic
information practices. This Policy puts you, the individual, in
control of how your personal information is processed . You have
our promise that we will not electronically process your personal
information in any way that is incompatible with this Policy.
This Privacy Policy protects your privacy by:
Informing you about:
- The types of personal information Bubblegum Productions Pty.
Ltd. collects about you through its Web sites;
- How it collects that information;
- The general purposes for which it collects such information;
- The types of organizations to which it discloses the information;
- The choices and means by which individuals may limit its use
and disclosure.
Empowering you to choose:
- Whether and how certain personal information you provide is
used (where such use is unrelated to the uses for which you originally
disclosed it); and
- Whether and the manner in which a third party uses certain personal
information you provide (where such use is unrelated to the uses
for which you originally disclosed it).
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Assuring you that Bubblegum Productions and b-wave portal:
- Take reasonable precautions to protect personal and/or business
information from loss, misuse, unauthorized access, disclosure,
alteration or destruction;
- Implement reasonable policies and procedures to ensure that
personal and/or business information is kept only for the purposes
for which it has been gathered;
- Use reasonable measures to ensure that we have accurately and
completely recorded the personal and/or business information you
have provided; and
- Provide you reasonable access to your personal and/or business
information as well as procedures for correcting or modifying
that information where appropriate.
Getting to Know Our Customers
Bubblegum Productions and b-wave Portal are in the business
of putting people in touch with other people. That requires more
than simply offering innovative technical services. It also requires
that we understand you, our customer, and your needs. We indeed
intend to become the Internet's leading community service for the
business community serving the great area surrounding Glen Waverley
Central in Melbourne, Australia. Similarly, we intend to become
the default and most important source of community information for
the inhabitants of the this same region.
We get to know you primarily through the information you provide
to us when signing up for, or using, one or more of our paid or
free services, or registering your business for having free exposure
to the community through our business directory on-line (www.b-wave.com.au).
The information you volunteer ranges from basic contact information,
to payment information, to details of the products and/or services
you provide.
All of the information we request from you when signing for our
services, either these services be free or paid, is optional unless
otherwise noted on the relevant form. When you register your business
with us, you agree to provide and maintain accurate, complete and
updated information until you decide to cease your relationship
with us.
After you have registered up for our free or paid services, we may
be in communication with you about your account, technical questions
you may have about services provided by us, or any other matter
relating to those services, and to verify that the information has
indeed originated from yourself. Those communications are essential
to our relationship with you and to our ability to provide you with
quality services that are responsive to your needs. At the same
time, those communications give us helpful insights about you, your
preferences and the ways in which we might improve our services.
We therefore may maintain this information for future use.
For operational and quality assurance purposes, we may take note
of whether and how you use the information and services that we
provide, such as by recording site traffic patterns and by maintaining
log files of users' access to site files.
Finally, in order to provide our interactive services we may store
your messages to or from other people. Be assured that only the
webmaster in charge of administering our sites, or the authorized
persons for similar roles in situations in which the former is not
possibly available, have access to the e-mail messages and attachments
that our Website may store. Other, non-authorized Bubblegum Productions'
or b-wave Portal's employees do not have access to
these messages or attachments.
The information we receive from or about you is stored on systems
designed to prevent the loss, misuse, unauthorized access, disclosure,
alteration or destruction of that information. We also encrypt your
transmission of sensitive information to us (e.g., credit card numbers,
account passwords) in the interest of heightened privacy protection
and information integrity.
Third Party Advertising and Cookies
We may use third-party advertising companies to serve ads on our
Web site and other Web sites. In the course of serving advertisements,
these companies may place or recognize a unique 'cookie' on your
browser, and may use information (not including your name, address,
e-mail address, or telephone number) about your visits to this and
other web sites in order to measure advertising effectiveness, and
to provide advertisements about goods and services of interest to
you.
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Information Corrections or Changes
You have the ability to correct or change certain information in
our records, such as your address, contact information, messages,
and the information relevant to your business, if that is the case.
The process for changing your information depends on the case, and
for you to change your business details and business contact information,
simply go to the change record
form your new information as required. You may change this
information at any time and as often as necessary. If you need assistance
or have questions about correcting information, you can contact
us via e-mail at support@b-wave.com.au. Modification
of your record in our database may take from 24 to 48 hours from
the time you submit the form, provided that we have been able to
directly confirm with you the validity of the modifications, in
the case of on-line format directory(ies) and from the next issue
of off-line format directories.
We may decide to verify information through some form of direct
contact with you, or through semi-automated on-line procedures.
However, because it is the objective of b-wave Portal to be a venture
to service a specific community, and not the global Internet market,
we favor direct contact to the extent of the practical possibilities.
How We Put Information to Good Use
We use information about you mainly for purposes of giving you and/or
your business exposure to your desired market, and also for monitoring
and improving our internal operations, as well as to ensure we: (i)
publish accurate information about you and/or your business, (ii)
bill you properly in the case of paid services, (iii) administer your
account in accordance with your agreements with us, and (iv) properly
perform the services you have requested from us.
We also use the information we collect to monitor and improve our
internal operations, as well as to improve the experience of users
in our network of sites. For example, we may correlate Web site traffic
information with data about individual users. This data helps us to
determine how much our customers use parts of the site, allowing us
to enhance it to fit the needs of as many of our customers as possible.
We may also break down overall usage statistics according to customers'
sites, browser types, and MIME types by reading this information from
the browser string (information contained in every user's browser).
Another example of our use of information to enhance the experience
of users in our network of sites is our reliance on cookie files.
We use cookie files to make it easier for users to access our site
or services. A cookie file is a small data file that certain Web sites
write to your hard drive when you visit them. A cookie file can contain
information such as a user ID that the site uses to track the pages
you have visited. However, the only personal information a cookie
can contain is information you supply yourself. A cookie cannot read
data off your hard disk or read cookie files created by other sites.
We use cookies to track user traffic patterns. When you register,
we may use a cookie to store a unique, random user ID. We use this
ID to identify you anonymously in our database and to track the pages
you visit on our site.
If you have set your browser to warn you before accepting cookies,
you will receive the warning message with each cookie. You may refuse
cookies by turning them off in your browser; however, some of our
sites may require a cookie for access.
Finally, we use the information we collect to direct important notices
and information affecting your account or services, as well as to
provide general information that may be of interest to you, including
newsletters, surveys, contest and sweepstakes announcements, and information
about our service or product offerings or the offerings of our business
affiliates. You may opt-out of receiving information from us simply
by notifying us of your desire in accordance with the opt-out instructions
contained in any information message you receive from us. Note, however,
that in order to fulfill our service obligations to you, we must continue
sending you notices and other important information affecting your
account or services.
With Whom We May Share Information
We may share certain information about you with those of our vendors
who are responsible for handling your account or performing other
services that you require.
We will not share sensitive financial information (i.e., credit
card numbers, banking information), security information (e.g.,
account passwords) and personal communications (e.g., personal e-mail
messages or message board postings) with such vendors or with
other third parties, except in response to formal requests (e.g.,
subpoena or court order) made in connection with litigation or arbitration
proceedings directly relating to services we provide, and that we
may be by law obliged to share.
The information that you have given us for being published and
disseminated for your own benefit, may be so published or disseminated
in formats that may improve your exposure to the market. We will
not share the personal or business contacts that you have given
us for the purpose of verifying the information you may have provided
us for the purpose of being published or disseminated, unless you
express your desire to us in a specific and undoubtful manner that
you wish us to share that information.
Additionally, we may bulk-share the information stored on that
database, as well as other information that is not of a sensitive
nature, with carefully selected business partners, including those
who offer services that complement those provided by us or which
may otherwise be of interest to you. If you do not want us to share
information about you with our business partners, you may send us
an e-mail at privacy@b-wave.com.au. Include
the words "don't bulk-share my information" in the subject line
of the e-mail and all the business names for which you are the registrant
in the body of the e-mail. Please notice that this does not include
the publishing of your business information in www.b-wave.com.au
on-line or in other off-line formats. If you wish to be totally
removed from the b-wave Portal Directory, please access the remove
form. Removal takes between 24 to 48 working hours after you
have submitted the form, provided that we have been able to directly
confirm with you the validity of the, in the case of on-line format
directory(ies) and from the next issue of off-line format directories.
How Do I Get My Business or Personal Information
Removed
As noted above, through b-wave Portal site we currently make
certain information about you, or your business available to the
general public via our business or personal name registration database
look-up and directory services. These services give users access
to such data on a query-by- query basis. If you simply wish to remove
the information you have given us about you person or business to
be published, please access the remove
form. Notice that that this procedure still does not remove
you from the basic listing in the directory which is based in the
information publicly available. If you still wish to remove your
business or your person totally from the www.b-wave.com.au site
on-line directory(ies) or any of its similar directory(ies) in off-line
format, please send an e-mail to privacy@b-wave.com.au. Include
the words "totally my information from your directories" in the
subject line of the e-mail and all the business names for which
you are the registrant in the body of the e-mail. Deletion of your record(s)
in our database may take from 24 to 48 hours from the time you submit
the form, provided that we have been able to directly confirm with
you the validity of the modifications, in the case of on-line format
directory(ies) and from the next issue of off-line format directories.
About Message Boards
Please be aware that disclosing personally identifiable information
online through Message Boards makes the information that is submitted
public information. Such disclosure may increase your chance of receiving
'spam' or unsolicited e-mail. Bubblegum Productions and b
wave Portal strongly caution you to be extra careful and use your
discretion when disclosing information online. Neither Bubblegum
Productions or b wave Portal is responsible for personally
identifiable information posted in the Message Boards.
Our Accountability to You
By registering for our free or paid services, you obtain the protections
of, and consent to the data processing practices described in, this
Privacy Policy, and also represent to us that you have provided notice
to, and obtained consent from, any third party individuals whose personal
data you supply to us with regard to: (i) the purposes for which such
third party's personal data have been collected, (ii) the intended
recipients or categories of recipients of the third party's personal
data, (iii) which of the third party's data are obligatory and which
data, if any, are voluntary, and (iv) how the third party can access
and, if necessary, rectify the data held about them.
In addition to the privacy protections that we provide, our employees,
agents and business partners are independently responsible for ensuring
compliance with this Privacy Policy, as described below.
Employee Accountability
Only those Bubblegum Productions or b wave Portal employees
that have a legitimate business purpose for accessing and handling
personal information obtained by us are given authorization to do
so. The unauthorized access or use of such information by a Bubblegum
Productions or b wave Portal employee is prohibited and
constitutes grounds for disciplinary action.
Additionally, our information management systems are configured in
such a way as to block or inhibit employees from accessing information
that they have no authority to access.
The Accountability of Bubblegum Productions'
or b wave Portal' Agents and Business Partners
Our trusted vendors and business partners may be responsible for processing
or handling some of the information that we receive. These vendors
and business partners are not authorized to use such information for
purposes beyond those specified by us and are required to preserve
the confidentiality with which we treat such information.
If you feel that Bubblegum Productions or b wave Portal,
or any of our agents, representatives or employees, is violating this
Privacy Policy, please contact us via e-mail at privacy@b-wave.com.au, by
telephone at 1300 13 WAVE (in Melbourne, Australia), or by postal
mail at:
Bubblegum Productions, Pty.Ltd.,
Attention: Privacy Officer in Charge,
P.O. Box 1303,
Glen Waverley, VIC 3150
Australia
Notification of Changes
We will post any changes to this Privacy Policy 30 days before their
effective date so you will always know what information we collect,
how we use it, and under what circumstances, if any, we disclose it.
You are responsible for periodically checking our web site for changes
to this Privacy Policy. You may opt-out of any posted change to our
collection, use or disclosure of your personal information by sending
an e-mail to privacy@b-wave.com.au
If you have any questions regarding this Privacy Policy, please
contact privacy@b-wave.com.au
Related Documents
Our Policies - Main page
Terms of use
Kids Safety
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